Terms of service

OVERVIEW

This website is operated by Arelio. By visiting our site or purchasing from us, you agree to these Terms of Service, our Privacy Policy and our Refund Policy. If you do not agree, do not use the site.

1. ONLINE STORE USE

You must be able to enter into a binding contract in your jurisdiction. You may not use our products or services for unlawful purposes, interfere with the site, transmit malicious code or attempt unauthorized access.

2. PRODUCT INFORMATION

We work to present product descriptions, compatibility details, colors and images accurately. Screen colors and product appearance may vary slightly. Review dimensions, power or plug requirements, intended pet size and compatibility before ordering.

3. ORDERS AND AVAILABILITY

All orders are subject to acceptance, product availability and payment authorization. We may limit or cancel quantities, correct pricing or listing errors, or contact you for additional information. If we cancel a paid order, the affected amount will be refunded to the original payment method.

4. PRICES AND PAYMENT

Prices are displayed in the currency shown at checkout and may change without notice. Taxes, duties or other charges are shown or assessed as applicable. You agree to provide accurate billing, contact and payment information.

5. SHIPPING AND DELIVERY

Delivery dates are estimates, not guarantees. Carrier, customs, weather and other events outside our control can cause delays. Tracking is provided after dispatch when available. Review our Shipping Policy for additional details.

6. RETURNS AND REFUNDS

Returns, damaged-item claims and refunds are governed by our Refund Policy.

7. ACCOUNTS AND COMMUNICATIONS

You are responsible for keeping account credentials secure and for the accuracy of information submitted to us. Transactional messages may be sent to the contact details provided with an order.

8. INTELLECTUAL PROPERTY

The Arelio name, site design, original text, graphics and other site content are owned by or licensed to Arelio and may not be copied, republished or commercially exploited without permission. Third-party marks remain the property of their respective owners.

9. THIRD-PARTY SERVICES

The store may rely on Shopify, payment processors, carriers, suppliers and other providers. Third-party services are governed by their own terms. Links to third-party sites are provided for convenience and do not make us responsible for their content.

10. DISCLAIMER AND LIABILITY

To the maximum extent permitted by law, the site and services are provided on an “as available” basis. Nothing in these terms limits rights that cannot legally be limited, including mandatory consumer rights. Arelio is not liable for indirect or consequential loss arising from use of the site or products where such exclusion is permitted by law.

11. CHANGES

We may update these terms by posting a revised version on this page. The version in effect when an order is placed applies to that order unless applicable law requires otherwise.

12. CONTACT

Questions about these terms can be sent to areliobusiness@gmail.com.